Dispatch connects Claude to your tools through three methods, each with different speed. Connectors give Claude direct access in seconds. The Chrome extension lets Claude read and interact with web applications. Computer use lets Claude operate your mouse and keyboard to control any desktop application on your computer.
Most Dispatch tasks run through connectors or the Chrome extension. But some applications have no connector and no web version. A desktop accounting program, an installed inventory system, a locally-run reporting tool — these applications only exist on your computer's screen. Computer use reaches them.
Computer use is off by default. You turn it on in Dispatch settings, and Claude asks for your approval before controlling each application. Claude sees your screen, moves the cursor, clicks buttons, and types — the same way you would, but slower than a connector. Use computer use when no faster method exists.
In this example, Claude opens an accounting application on your computer, navigates to overdue invoices, and pulls the data — all from a single message on your phone.
Open my accounting app and pull the outstanding invoices report for March. List every invoice over 60 days past due with the client name, invoice number, and amount. Send me the totals by client.
Computer use does not need a connector — Claude operates the application through your computer's screen. Before sending this request, confirm two things: the desktop accounting application is open (or pinned to your taskbar/Dock), and computer use is enabled in your desktop app settings.
If you want Claude to send the results somewhere beyond your Dispatch conversation — for example, emailing the overdue list to your collections team — connect Gmail or Slack so Claude can deliver the information without a separate step.
Claude opens the accounting application, navigates to the reports section, runs the outstanding invoices report for March, and reads the results from the screen. Here is an example of what Claude sends back to your phone.
I opened your accounting app and pulled the outstanding invoices report for March. Here are all invoices more than 60 days past due:
Overdue invoices — 60+ days
Barnett & Associates has the most overdue invoices (3), but Lakeview Property Group has the largest single balance. Want me to draft a follow-up email to any of these clients?
Claude in Chrome handles web applications, while computer use handles desktop apps. You can combine both in one conversation — desktop app for the accounting data, browser for vendor portals.
Now open Chrome and check our vendor portal for the latest invoice status.
After Dispatch pulls data on your computer, you can continue the work on your laptop. Open the results Claude already gathered and review them before taking action.
I'm at my desk now. Open the report you pulled so I can review it before sending.
Claude can route output through connected tools like Gmail. Take the data from the desktop app and deliver it to the right people without copying it yourself.
Email the overdue report to our finance team with a note about the top three items.
You must enable the computer use toggle in Dispatch settings before Claude can control desktop applications. Claude also asks for your approval the first time it interacts with each app in a session.
Computer use tasks can take longer than connector-based tasks because Claude navigates the application visually. Keep your computer awake so Claude can finish without interruption.
Connectors and the Chrome extension are faster than computer use. Reserve computer use for desktop applications that have no connector and no web version — it reaches apps nothing else can, but connectors handle most tasks more quickly.
