Contact salesTry Claude

Customer Support

Triage tickets, draft responses, escalate issues, and build your knowledge base. Research customer context and turn resolved issues into self-service content.

Customer Support turns Claude into a support co-pilot for your team. It triages incoming tickets with structured categorization and priority assessment, researches customer questions across multiple sources, and drafts professional responses tailored to the situation and channel.

When issues need engineering or product attention, the plugin packages escalations with full context, reproduction steps, and business impact. It can also turn resolved issues into knowledge base articles to reduce future ticket volume.

Use /triage to categorize and route tickets, /research to look up answers across your connected tools, /draft-response to write customer-facing replies, /escalate to build escalation briefs, and /kb-article to create self-service content from resolved cases.

Connect your support platform, CRM, knowledge base, and project tracker for the richest experience — or provide context manually and use the built-in frameworks.

Other plugins

slack

Slack AI tools for users and developers: interact with your workspace via the Slack MCP server and use skills to develop Slack apps.

Data

Write SQL, explore datasets, and generate insights faster. Build visualizations and dashboards, and turn raw data into clear stories for stakeholders.

Adobe

Brings together Adobe Creative Cloud tools for images, vectors, design, and video. Edit multiple assets at once, adapt for different platforms, and complete multi-step creative workflows for polished results.

ZoomInfo

Search companies and contacts, enrich leads, find lookalikes, and get AI-ranked contact recommendations. Pre-built skills chain multiple ZoomInfo tools into complete B2B sales workflows.

apollo

Prospect, enrich leads, load outreach sequences, and query sales analytics with Apollo.io — one-click MCP server integration for Claude Code and Cowork.

Dropbox

The Dropbox plugin for Claude connects your Dropbox files directly to Claude, so you can search, organize, save generated content, and create sharing links without switching tools. It respects your existing Dropbox permissions, and Claude only works with files you already have access to.