incident.io
Respond to incidents, check on-call, and author the runbooks and docs your investigations draw on.
Work with incident.io from Claude: respond to and investigate incidents, check on-call schedules and escalations, and author the runbooks, skills and architecture docs that incident.io investigations draw on. Bundles the official incident.io MCP server (OAuth on first use).
You can use incident.io to:
Respond to an incident:
"We're seeing elevated 500s on checkout. Open an incident, page the on-call, and start a timeline."
Investigate what happened:
"Summarize incident INC-142: what was the impact window, what did we change, and what's still open?"
Check on-call and escalations:
"Who's on call for payments this week, and what's the escalation path if they don't respond?"
Author response documentation:
"Draft a runbook for database failover based on how we handled the last two incidents."