Contact salesTry Claude

Customer Support

Triage tickets, draft responses, escalate issues, and build your knowledge base.

Customer Support turns Claude into a support co-pilot for your team. It triages incoming tickets with structured categorization and priority assessment, researches customer questions across multiple sources, and drafts professional responses tailored to the situation and channel.

When issues need engineering or product attention, the plugin packages escalations with full context, reproduction steps, and business impact. It can also turn resolved issues into knowledge base articles to reduce future ticket volume.

Use /triage to categorize and route tickets, /research to look up answers across your connected tools, /draft-response to write customer-facing replies, /escalate to build escalation briefs, and /kb-article to create self-service content from resolved cases.

Connect your support platform, CRM, knowledge base, and project tracker for the richest experience — or provide context manually and use the built-in frameworks.

Other plugins

Slack

Official Slack MCP server for interactive and collaborative workflows. Surface insights, draft messages, and engage teams directly within Slack from Claude Cowork.

Data

Write SQL, explore datasets, and generate insights. Build visualizations and dashboards from raw data.

Adobe for creativity

Brings together Adobe Creative Cloud tools for images, vectors, design, and video.

ZoomInfo

ZoomInfo's verified B2B intelligence in Claude: find, research, and win the accounts that grow your business.

Apollo

3 pre-built skills that chain multiple Apollo APIs into complete sales workflows — no manual steps, no tab switching

Dropbox

The Dropbox plugin for Claude connects your Dropbox files directly to Claude, so you can search, organize, save generated content, and create sharing links without switching tools. It respects your existing Dropbox permissions, and Claude only works with files you already have access to.