Case Study
Deepening risk expertise through AI
Results
- Nearly 25K: Employees with Claude assistants
- 50%: Reduction in time to merge code
Background
Over the past decade, Travelers has developed the competitive advantage of an innovation skill set. Now, it is bringing all that hard-won know-how to deploy AI broadly and strategically across its business. “From the very beginning, we wanted to partner with leading AI organizations,” said Lefebvre. In January 2026, Travelers empowered nearly 10,000 engineers, data scientists, analysts and product owners with Claude assistants. That access has since expanded to nearly 25,000 employees with meaningful impact.
Impact
Among other things, Travelers is integrating AI throughout the software development lifecycle—spanning discovery, design, build, test and deployment. Claude supports faster prototyping and smarter analysis across the enterprise. Claude Code advances modern engineering practices, including code generation and analysis, documentation, and testing. Travelers teams are writing more code, committing code more frequently, and merging code into Travelers’ environment faster.
“Our partnership with Anthropic is important to how we execute on AI at scale. We pair their leading assistants and models with Travelers’ proprietary data and expertise to help drive our agenda across the enterprise.”
