Claude Code
Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.
How Slack, a Salesforce company, unlocks organizational knowledge with Claude
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Industry:
Software
Company size:
Large
Product:
Claude Platform
Location:
North America
97 minutes per week
Saved by the average user through summarization and recap features
Extensive context window
Claude excels at processing lengthy discussions and providing personalized tone and format for user interactions
Claude Code
Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.
Video caption
Claude Code
Anthropic's agentic coding tool. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster.
Introducing Agent Skills
Claude can now use Skills—folders with instructions, scripts, and resources—to become a specialist at specific tasks when you need it.
Introducing Agent Skills
Claude can now use Skills—folders with instructions, scripts, and resources—to become a specialist at specific tasks when you need it.
Video caption
Introducing Agent Skills
Claude can now use Skills—folders with instructions, scripts, and resources—to become a specialist at specific tasks when you need it.
Slack, the agentic work operating system, has teamed up with Anthropic as a key AI collaborator to fundamentally change how teams communicate and access knowledge. By leveraging the advanced capabilities of the Claude models, Slack is delivering a powerful suite of AI features that unlock organizational knowledge, accelerate workflows, and provide measurable impact for enterprise customers.
Through this collaboration, Slack has:
- Saved the average user 97 minutes per week through summarization and recap features
- Processed lengthy discussions with extensive context window capabilities
- Delivered search results that locate relevant content with clear, rapid results
- Respected content and channel permissions for enterprise security
- Provided personalized tone and format for user interactions
Powering intelligent communication with Claude’s foundational strengths
Slack selected Claude for its exceptional capability in human-like understanding and nuanced conversation analysis. Claude’s models are uniquely equipped to process the billions of messages and files flowing through the Slack platform daily, transforming this wealth of unstructured data into accessible and actionable knowledge.
Technical advantages that power this transformation include:
- Extensive Context Window: Claude excels at processing lengthy discussions and providing personalized tone and format for user interactions due to its industry-leading, extensive context window capabilities.
- Safety and Compliance: Anthropic’s commitment to safety and compliance solidified the partnership, ensuring that Slack’s AI solution meets the paramount security and data protection needs of all customers, especially large enterprises.
"Anthropic has been instrumental as we’ve built our AI solution” said Ananya Helmich, VP of Software Engineering at Slack. “The exceptional quality and high performance of Claude models empower us to build AI-driven solutions that truly make a difference for our customers.”
Transforming how teams work with Slack’s AI features and Claude
Claude models enhance a range of Slack’s AI features, provide intelligent assistance across everyday tasks, and make organizational knowledge readily accessible and actionable. Here's how:
- AI-Powered Search: Slack users ask questions in natural language to search for relevant information across all content - conversations, threads, and files. Search results locate relevant content and deliver clear, rapid results.
- Instant Summaries: Slack’s AI delivers prompt conversation summaries of channels and threads, highlighting key decisions and action items, tailored to the user.
- AI-Generated Recaps: This capability streamlines work by prioritizing important messages and unread mentions, providing a concise overview of priority discussions across channels.
- Productivity-Boosting Tools: Slack’s AI acts as an intelligent assistant, helping users build workflows and create detailed meeting notes from huddles, providing real-time advantages within the platform.
"Slack's close collaboration with Anthropic has helped our Engineering and Product teams accelerate prototyping and model testing," said Samuel Messing, VP of Engineering for search and AI at Slack. "By leveraging Claude's advanced AI capabilities, we've been able to create meaningful improvements across the Slack platform."
By focusing on these deep-seated technical and efficiency improvements, Slack and Anthropic are not just accelerating workflows—they are co-inventing the future of work.
"Slack's close collaboration with Anthropic has helped our Engineering and Product teams accelerate prototyping and model testing."
VP of Engineering, Slack
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