Automate Zoho Desk customer support workflows with MCP tools for managing tickets, contacts, and knowledge base articles.
Tools
- getAccount
- getContact
- createTicket
- updateTicket
- getTickets
- getTicket
- deleteTicket
- getTicketsByContact
- getTicketsMetrics
- markTicketAsRead
- getTicketHistory
- sendReply
- getThreads
- getThread
- getTicketConversations
- createTicketComment
- updateTicketComment
- getTicketComments
- getTicketComment
- deleteTicketComment
- searchTickets
- searchContacts
- searchAccounts
- createTask
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