Search conversations, monitor SLAs, and analyze support metrics directly from Claude. Make Unthread a native part of your AI workflow—a support intelligence layer that helps you stay on top of your helpdesk's performance.
Tools
- get_current_user
- list_conversations
- get_conversation_by_id
- get_time_series_analytics
- list_custom_fields
- get_custom_field
Only use connectors from developers you trust. Anthropic does not control which tools developers make available and cannot verify that they will work as intended or that they won’t change.