RT (Request Tracker)
MCP server for RT (Request Tracker) — search tickets, manage queues, add comments and replies, and update ticket fields.
Add to Claude (opens in new tab)Connects Claude to a live RT (Request Tracker) instance via the REST2 API. Supports searching tickets with TicketSQL, reading ticket details and history, creating and updating tickets (including custom fields, custom roles, links, and date fields), adding comments and replies, and looking up queues and users.
Tools
- search_tickets
- get_ticket
- get_ticket_history
- get_transaction
- get_queue
- list_queues
- get_queue_fields
- lookup_user
- get_current_user
- get_ticketsql_grammar
- create_ticket
- update_ticket
- add_comment
- add_reply
- get_ticket_attachments
- get_attachment
- save_attachment
Only use connectors from developers you trust. Anthropic does not control which tools developers make available and cannot verify that they will work as intended or that they won’t change.
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