Doctolib accelerates developer productivity with Claude Code

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Industry:
Healthcare
Company size:
Large
Product:
Claude Code
Partner:
Location:
Europe
Hours instead of weeks
to migrate and replace legacy testing infrastructure
Self-service onboarding
to unfamiliar codebases and technology stacks

The problem

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The solution

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"Engineers can now contribute to areas outside their expertise much faster. This fundamentally changes our development velocity."
Julien Tanay
Staff Engineer, Doctolib

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Since 2013, Doctolib has been transforming healthcare across Europe, serving 420,000 health professionals and 90 million patients. The platform provides practitioners with an operating system that streamlines workflows through electronic health records, diagnostic support, prescription management, and AI-powered clinical solutions. Patient management tools handle scheduling, teleconsultation, and practice operations. For patients, Doctolib simplifies access to care with secure, proactive health management.

With Claude Code, Doctolib:

  • Maintains technical documentation automatically with every code change
  • Onboards engineers to unfamiliar codebases in days instead of weeks
  • Reviews pull requests instantly without waiting for team availability
  • Migrated their entire visual regression testing tool in hours rather than weeks
  • Tackles technical debt systematically through reusable prompts and automated CI workflows

The problem

Doctolib's engineering team faced a productivity paradox. As Europe's leading healthcare technology Operating System serving 420,000 health professionals and 90 million patients, the company needed to ship features faster while maintaining reliability for critical healthcare workflows. But administrative tasks consumed significant engineering time—writing documentation, creating tests, reviewing pull requests, and addressing technical debt pulled developers away from solving complex healthcare challenges.

"Engineers were spending valuable time on repeatable tasks instead of solving complex healthcare challenges," said Julien Tanay, Staff Engineer leading Doctolib's AI tooling program alongside Platform Product Manager Thomas Bentkowski.

The team needed to address three specific challenges: First, new engineers took weeks to contribute meaningfully to unfamiliar parts of the codebase. Second, pull request reviews created bottlenecks, with engineers waiting hours or days for teammate availability. Third, technical debt accumulated faster than the team could address it—migrations and documentation updates fell behind as engineers prioritized feature work.

Doctolib pilots AI-assisted development with 30 engineers

After piloting Claude Code with 30 engineers and seeing promising productivity gains, Doctolib rolled out the tool to their entire development team.

Engineers could self-onboard in under five minutes across any IDE—VSCode, JetBrains, or CLI-based workflows. The team chose Claude Code specifically for its documentation, hands-on training courses through Anthropic's Skilljar platform, and flexible features including slash commands, subagents, and plan mode. The license-free, pay-as-you-go billing model allowed them to scale adoption without upfront commitments.

Doctolib creates reusable AI workflows for common development tasks

Doctolib's platform team created a centralized repository of prompts, custom commands, and subagents that all developers pull during their initial Claude Code setup. Every engineer starts with proven, reusable workflows on day one—writing documentation, creating tests, reviewing code, and debugging common issues.

"Engineers can now start contributing to unfamiliar codebases immediately," said Tanay. "Instead of waiting weeks to understand a new service or library, they start a conversation with the code and begin making changes within days."

The team embedded Claude Code into their daily development workflow across several critical areas. Engineers write documentation and tests, review pull requests, and address technical debt through repeatable prompts for migrations and debugging. The tool's headless mode runs directly in their CI pipeline, automatically opening pull requests for routine maintenance tasks.

One project demonstrated the velocity gains: replacing the entire legacy visual regression testing infrastructure. "We completed the migration in hours, not weeks," said Tanay. "It's now in production handling all our screenshot comparisons."

The automated documentation workflow changed their maintenance burden. Every code change triggers a CI job that updates technical documentation automatically. This documentation-as-code approach keeps their technical docs current with very rare intervention.

Pull request reviews, previously a bottleneck requiring hours or days of wait time, now happen instantly. Their main infrastructure repository features automated Claude-powered reviews, catching issues earlier in the development cycle.

The outcome

Claude Code has become the most-used AI tool on Doctolib's engineering team. Engineers self-onboard to the platform and start seeing productivity gains within minutes.

Teams now self-onboard to new projects on unfamiliar technology stacks—reducing ramp-up time from weeks to days.

"Engineers can now contribute to areas outside their expertise much faster," said Tanay. "This fundamentally changes our development velocity."

Doctolib plans to expand autonomous coding agents in Q1, moving from tickets directly to pull requests through GitHub Actions. They're also developing tailored AI-assisted reviews for triage and code quality, and implementing specs-driven development with Claude.

"We want to help shape the roadmap of Claude Code and explore what's possible with autonomous agents," said Tanay.

Hear directly from Doctolib's engineers on how Claude Code helps them ship better features faster in this short video.

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"Engineers can now contribute to areas outside their expertise much faster. This fundamentally changes our development velocity."
Julien Tanay
Staff Engineer, Doctolib

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