At Rakuten, we evaluate the value of AI agent along two dimensions: how autonomously an agent can run, and how broadly it can empower people across our business. This session shares the wins and challenges we've encountered driving AI-nization across the company — how we evaluate models to maximize business value, why the ceiling is set by how work is structured rather than by model intelligence, and how we turn AI memory into a corporate asset. With real examples from production.
Demos and office hours run all day. Drop by for a demo between sessions. Sign up in advance for office hours. All times in Japan Standard Time (JST).
A note on language. Sessions run primarily in English with some in Japanese (marked on the agenda), and live simultaneous interpretation is available in both directions throughout the event. Office hours are held in English.
Keynotes, demos, and conversations with the teams behind Claude. Recorded at Code w/ Claude 2026 Tokyo and ready to replay.