Access bundle
A named set of connections, repository access, and rules that an Owner creates for Claude to use. Bundles attach to scopes, and one bundle can serve many scopes. See Give Claude access.Agent identity
The service accounts Claude acts with: the Claude app in Slack, the Claude GitHub App on code, and the credentials an admin provisions for every other tool. See How agent identity works.Agent Proxy
The network layer that injects credentials into Claude’s outbound requests. The model and the sandbox are not given the key; Agent Proxy adds the credential at the network boundary when a request matches the rules an admin set. See How agent identity works.Channel memory
Facts Claude retains while working in a channel, including facts you told it to remember and notes it writes itself. Entries from public channels are shared across the workspace; entries from private channels are saved to that channel’s own store. See What Claude Tag remembers.The earlier Claude in Slack
Claude Tag is the second generation of the Claude app in Slack:| Legacy (the earlier Claude in Slack) | New (Claude Tag) | |
|---|---|---|
| Identity | Each user links their own claude.ai account | One agent identity with org-level service credentials |
| Sessions | Spawned per request | One persistent session per thread, shared |
| Memory | None | Shared workspace memory plus private-channel memory |
| Proactive work | None | Routines and channel watching |
@Claude in a given channel, so two channels in the same workspace can work differently. See Migrate from the earlier Claude in Slack.
Connection
A credential for one external service that Claude uses on the channel’s behalf, like a Datadog API key or a GitHub App installation. Connections belong to the agent identity, not to any user, and are grouped into Access bundles by an admin. A connection is not a connector. A connector belongs to your personal claude.ai account. Claude cannot use your connectors in channels; it uses the channel’s connections. The one exception is a DM, where it uses your own account instead; see how DMs work in this model.Connector
A tool you add to your own claude.ai account, like Gmail, Google Drive, or a custom MCP server, listed on your Connectors settings page. Connectors are personal; in Slack they apply only in DMs. For the agent-side equivalent that works in channels, see Connection.Environment
The sandboxed compute configuration a session runs in, including its network allowlist. Environments used here must be scoped to the organization, not to an individual account, because channel sessions run with no user account attached.Plugin
A bundle of skills an Owner attaches to an Access bundle or scope, teaching Claude how to use a specific tool or follow a specific process. Anthropic provides plugins for common tools; you can add your own. See Attach plugins.Routine
A scheduled or run-once task Claude runs on its own, such as a daily digest or a channel watch. Anyone in a channel can ask Claude to set one up, list what’s scheduled, or disable one. Routines run with the channel’s connections, not the creator’s. Claude Code also has a feature named routines. Those run under an individual user’s account; Claude Tag routines run under the agent identity.Rule
The match conditions Agent Proxy checks against each outbound request. A connection pairs one credential with the rule that decides when to inject it; a request that matches the rule gets the credential attached at the boundary, and a request that matches no rule and no allowlist is blocked. See Agent Proxy.Scope
One of three levels Claude’s settings can target: Default Slack access (the organization-wide root), one Slack workspace, or one channel (public or private). Scopes inherit downward, so a channel gets its workspace’s settings plus any of its own. An Owner attaches Access bundles and instructions at a scope. See Attach the bundle to a scope.Session
The unit of work behind one Slack thread. Each thread binds to one persistent session, and anyone in the channel can continue it by replying in the thread. See How Claude Tag works.Related resources
- How Claude Tag works: the scope, channel, and thread model in action
- How agent identity works: how connection, scope, and Agent Proxy fit together when Claude runs a task
- Set up Claude Tag: where bundles, scopes, and connections get created in the console