How answer-finding prompts work
Each prompt below is a Slack message. You paste it in the channel where the question came up, Claude searches the connected docs or the channel history and posts progress in that thread, and the answer lands there too. The result is always an answer with the source it came from, so you can open what it read.Check the channel’s connections
Check that the channel has the connections below. Ask@Claude what can you access from this channel? to check; an admin can add a connection the channel is missing.
| Connection | Examples | Why it matters here |
|---|---|---|
| Knowledge and docs | Google Drive, Notion, Confluence | Required to search those sources; channel-history-only answers need none. Searches the docs the answers live in |
Prompts to paste
Look up a policy
A customer asks about data retention and you need the policy, not a recollection. Ask where the question comes up.Check a named document
Launch is close and you need to know whether the plan covers the EU rollout, without re-reading it. Point it at the document and the question.Find the latest version
The pricing deck gets recreated every quarter, and the link you saved is two versions old. Ask for the current one.Answer from the channel alone
Without any connection, Claude can still answer from the channel’s own history.Related resources
Catch up
The same mechanism pointed at “what did I miss”
What Claude Tag remembers
How channel knowledge accumulates