| Layer | What it is | Who sets it | Where |
|---|---|---|---|
| Connections | Credentials for the systems Claude can reach (GitHub, Drive, Datadog, your APIs) | Owner | Access bundles |
| Plugins and skills | Instructions that teach Claude how to use a tool or follow a process. A plugin bundles one or more skills. | Owner | Bundle Plugins tab or a skills repository |
| Custom instructions | Standing guidance read in every session at a scope (team conventions, output formats). Outranks channel memory. | Owner | Per-scope instructions |
| Channel memory | Facts Claude saves while working in a channel | Anyone in the channel | By telling Claude |
Settings admins control
Access and organization-wide behavior are set atclaude.ai/admin-settings/claude-tag, per scope (a scope is a channel, a workspace, or your whole organization), so the same agent can work differently in different channels. Most controls below are Owner-only.
| Setting | What it does | More |
|---|---|---|
| Custom instructions | Standing guidance read in every session on a scope, like team conventions. Outranks channel memory. | Add custom instructions |
| Plugins | Bundles of skills that teach Claude how to use a specific tool | Attach plugins |
| Connections | Which systems it can reach from each channel | Add connections |
| Claude in Slack version | Which generation answers (New, Legacy, or Off) in a scope | Migrate from the earlier Claude in Slack |
Change behavior from the channel
Everything below is open to channel members, with no admin involved. Members tell Claude in the channel and the instruction saves to channel memory.| To change | Say something like | More |
|---|---|---|
| How Claude formats output | ”remember for this channel: post reports as a table” | Memory |
| How chatty Claude is | ”ask before posting anything longer than a screen” | Memory |
| When Claude follows a thread | ”stay quiet in this thread unless someone tags you” | Control when Claude Tag responds |
| What Claude does on a schedule | ”every morning at 9, post a digest of open threads” | Set up routines |
| What Claude remembers | ”what do you remember about this channel?” then correct it | Memory |
Settings no one can change
The Claude app’s name, @-handle, and avatar in Slack are the same in every workspace; there is no rename or rebrand setting. See current limits.Related resources
- What Claude Tag remembers: how channel instructions are stored, shared, and corrected
- Good habits for working with Claude Tag: phrasings that make recurring output consistent
- How agent identity works: why access is set per channel