Who this is for: Tenant administrators who are setting up a deployment, or who need to find out why users in any organization are unable to use Claude.The Readiness page shows what is blocking your organizations from using Claude and where each item is resolved. To open it, go to Settings > Readiness in the tenant admin portal. You would normally work through it once during initial setup and then return whenever the Settings menu shows a notification dot. The dot means a required step is unfinished. In each checklist, the first unfinished required step shows why it is blocked, and either offers a button that takes you to the page where the fix is made or names who it is waiting on, such as Waiting on Anthropic. A step that isn’t required doesn’t raise the dot, but people can still be stuck until it is done. When a step is something only Anthropic can do, such as adding credits or reactivating an organization, contact your Anthropic representative to move it forward.
Tenant-level checks
These checks cover the things every organization in your tenant depends on. The table shows what a check means when it is unfinished, and who can clear it.
If your tenant has a single active organization, checks from that organization’s Readiness page appear in the same list.
Connect single sign-on shows only on the setup wizard’s Finish step. Until you connect it under Single sign-on, only Primary Owners and tenant administrators can sign in, by emailed link.