Who this is for: Tenant administrators who create and oversee the organizations within their agency’s deployment.
How organizations work
An organization is a workspace that holds a set of users, a set of seats, its own spend caps, and its own product settings. A user never belongs to more than one organization at a time, and each organization is linked to exactly one billing account (the credit and seat pool that funds it). Organizations share the tenant’s sign-in and provisioning setup.Which organization a user joins isn’t controlled on this page. You set that with the routing rules on the Identity and access page.
The organization list
Clicking an organization’s name opens its organization admin view. When you do this you are acting as an Owner of that organization and can manage its users, seats, and settings. Unless the organization manages its own billing account, you can also grant or remove its Primary Owner role on its Users page. To email everyone in your tenant, or in one organization, click Copy user email addresses at the top of the page. The page that opens lists the email addresses of everyone except deactivated users, for the whole tenant and for each organization.Adding an organization
Expand the Add organization section to create a new organization. You’ll provide the following:- Name is what the organization will be called. To rename an organization, contact Anthropic.
- Primary Owner email is the email address of the person who will be the new organization’s first administrator. This person becomes the Primary Owner and can immediately manage the organization’s users and settings. Choose someone on one of your verified domains who has no active account in your tenant yet. No invitation is sent, so let them know. They do not become a tenant administrator; tenant-level access is granted separately on the Admins page.
- Billing account determines where the organization’s credits and seats come from. Choose an existing billing account from the list; the new organization draws from that account’s credit balance and seat pool alongside any other organizations already on it. Only billing accounts that are active and tenant-managed appear in the list. If the list is empty, contact Anthropic to have one set up.
After you add an organization
The new organization appears in the list immediately and you can click through to its organization admin view. Before people can use it:- Add a routing rule on the Identity and access page so that the right people are placed in the new organization when they sign in or are provisioned. Until a rule targets the new organization, nobody will land there automatically.
- Give it seats on the Seats page. If its billing account has no pool of seats, it needs a seat tier of its own instead. A newly created organization starts with no seats distributed to it, so its Primary Owner has no seat tier and cannot use Claude yet. Saving the organization’s first seats also seats the Primary Owner, and anyone else already in it without a seat tier, automatically.
- If you want to limit how much the new organization can spend from its billing account, set a spend cap on it on the Billing page. With no cap, the account’s balance is the only limit.