Account - Claude.ai Documentation

Who this is for: Anyone with a Claude for Government account.

The Account tab shows who you are signed in as and what access you have been given. Your details on this page are read-only.

What you’ll see

The table shows what each field means and who to ask when it is wrong.

Field	What it means	Who to ask
Email	The address you sign in with. Your name and email come from your agency’s directory.	The team that runs your agency’s identity provider or directory
Organization	The organization you belong to within your agency’s tenant. Users cannot move themselves between organizations.	Your organization’s owner, who can pass the request to a tenant administrator
Role	What you are allowed to manage. User means you can use Claude but do not administer anything. Owner means you can manage your organization’s users, seats, and settings. Primary Owner is the same as Owner with a few additional safeguards.	Your organization’s owner
Seat tier	How much Claude usage you get (shown on the Usage tab) and which Claude models you are allowed to use	Your organization’s owner

If your seat tier says “No seat assigned”

Without a seat tier you can sign in and see the portal, but you cannot send any messages to Claude, and the Usage tab will show “No seat tier assigned” instead of your allowance. Ask your organization’s owner to assign you a seat.

For organization owners: When you view your own profile with no seat, the page links you straight to Admin → Users so you can assign yourself one. Being an owner does not give you a seat by itself, because administrative access and Claude usage are granted separately. Seats can also be assigned automatically.