General questions
What plans support connectors?
What plans support connectors?
Connectors are available on Pro, Max, Team, and Enterprise plans. Free plans do not have connector access. See available integrations per plan for details.
What is MCP?
What is MCP?
MCP (Model Context Protocol) is an open standard by Anthropic enabling AI applications to connect with tools and data sources. It’s the technology powering Claude’s connectors. Learn more about MCP.
Can I use connectors on mobile?
Can I use connectors on mobile?
Yes, Claude for iOS and Android can access remote MCP servers. You can use previously configured servers, but adding new ones must be done through the web or desktop apps.
How do I enable connectors in my organization?
How do I enable connectors in my organization?
For Team and Enterprise plans, an Owner or Primary Owner must enable connectors in Admin Settings > Connectors. Individual users can then connect through Settings > Connectors.
Authentication & security
How does authentication work?
How does authentication work?
Most connectors use OAuth 2.0 for authentication. You’ll be prompted to authorize Claude to access your account on the connected service. Your permissions on the external service determine what Claude can access.
Can Claude modify my data?
Can Claude modify my data?
Most first-party connectors (Google, Microsoft, Slack) are read-only—Claude can search and analyze but cannot create, edit, or delete content. Custom connectors may have different permissions; always review what you’re authorizing.
How do I disconnect a connector?
How do I disconnect a connector?
Go to Settings > Connectors, find the connector you want to remove, and click “Disconnect.” This removes Claude’s access immediately.
What data does Anthropic collect from connectors?
What data does Anthropic collect from connectors?
Anthropic collects parameters, data, and responses from MCP tool calls. For Team/Enterprise plans, this data is not used for model training. Consumer plan users who opted into model training may have content used for improvement. See data handling policies.
Technical questions
What are the timeout limits?
What are the timeout limits?
- Claude.ai and Desktop: 300 seconds (5 minutes)
- Claude Code: Configurable via
MCP_TOOL_TIMEOUT
What's the maximum response size?
What's the maximum response size?
Tool results are limited to 25,000 tokens.
Why isn't my connector working?
Why isn't my connector working?
Common issues:
- Authentication expired—try disconnecting and reconnecting
- Service is temporarily unavailable
- Permissions changed on the external service
- Browser extensions blocking the connection
Custom connectors
Can I build my own connector?
Can I build my own connector?
Yes! You can build custom connectors using the Model Context Protocol (MCP). See Building Custom Connectors for details.
How do I submit a connector to the directory?
How do I submit a connector to the directory?
Submit via the Connectors Directory review form. Your MCP server must meet security and compatibility standards, and all tools must include
readOnlyHint or destructiveHint. Learn more about submitting custom connectors.What authentication methods are supported for custom connectors?
What authentication methods are supported for custom connectors?
OAuth 2.0 is the recommended method. IP allowlisting is available but not recommended as the sole security measure. Machine-to-machine (client credentials) flows aren’t supported.